Recall

recall notices
Title: Helly Hansen Recalls Navigare Comfort, Navigare Scan, Junior Safe+ and Kid Safe+ Lifejackets
Description: Due to a third-party product manufacturing matter, select Helly Hansen lifejacket lines, specifically Navigare Comfort, Navigare Scan, Junior Safe+ and Kid Safe+, do not meet our standards and pose a risk of drowning to users. The style and PO number can be found on the waist sew-in label. All other lifejacket lines have met our required safety standards.
Remedy: Consumers should immediately stop using the recalled items and contact Helly Hansen for a credit note or refund. Consumers who purchased the recalled items are asked to destroy the equipment by referring to the destruction instructions below and sending a photo to recall@hellyhansen.com. On request, consumers may also return their products to Helly Hansen. If you would prefer to organise a return, please get in touch with recall@hellyhansen.com.

Incidents/Injuries: None reported

Recall Date: July 2025

Customer Contact:  Helly Hansen Customer Care is available Monday through Friday 10:00 – 18:00 CET.
Local customer care contact telephone numbers can be found at: https://www.hellyhansen.com/customer-service/contact/form
Email address contact: recall@hellyhansen.com

product list

style size PO numbers (To be found on the waist sew-in label)
33800 NAVIGARE COMFORT 30/40 kg 275063, 275857, 286301
33800 NAVIGARE COMFORT 40/60 kg 275063, 275857, 286301
33800 NAVIGARE COMFORT 60/90 kg 275063, 275857, 286301
33800 NAVIGARE COMFORT 90+ kg 275063, 275857, 286301
33801 NAVIGARE SCAN 30/40 kg 275064, 275858, 279872, 286302
33801 NAVIGARE SCAN 40/60 kg 275064, 275858, 279872, 286302
33801 NAVIGARE SCAN 60/90 kg 275064, 275858, 279872, 286302
33801 NAVIGARE SCAN 90+ kg 275064, 275858, 279872, 286302
33992 JR SAFE+ 20/35 kg 275095, 275878, 279884
33991 KID SAFE+ 10/25 kg 279883, 286310